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Our Headquarters is located in the Lausmann Annex at 200 S. Ivy St., Room 180, Medford, Oregon 97501. It is across the parking lot from the City Hall. Our phone number is 541-774-2300, and we are open Monday - Friday, from 8:00 a.m. to 5:00 p.m.. If you have an emergency, you should always call 911.
Yes, Emergency Communications of Southern Oregon (ECSO) is the dispatch center that receives all 911 emergency calls and they have a separate line for non-emergent fire and law related situations: 541-770-4784.
As always, for any emergency, dial 911.
Many residents ask why fire engines respond to emergency medical calls. The answer is quality of care! Medford Fire-Rescue strives to give our residents the best care possible and always provides the fire engine closest to the emergency, which is staffed with firefighters who are certified Emergency Medical Technicians (EMTs) or Paramedics.
In an emergency medical incident, additional staffing may be necessary to treat the patient and prepare him or her for transportation to the hospital. This additional staffing enables the responding crew to simultaneously complete different tasks for the patient's care. For instance, when a patient has a heart attack, hooking up the defibrillator, CPR, starting an IV, and administering life saving drugs may all need to be accomplished quickly and simultaneously in order to give the patient the best chance for survival. By having additional EMTs and Paramedics on hand, the care of the patient is improved, and the preparation time before transportation to the hospital is significantly shortened.
On some medical calls, the fire engine may remain on the scene for assistance, but is still available to respond to another emergency if necessary.
We currently have 5 fire stations. Station 2 is located at Stewart and Columbus, Station 3 is located at Siskiyou and Highland (near Bear Creek Park), Station 4 is located at Table Rock Rd. and Berrydale (near Railroad Park), Station 5 is located at Roberts Road and North Keene Way (near North Medford High School), Station 6 is located at Barnett and North Phoenix.
The original Fire Station 1 was built in 1929 and was located downtown, at the corner of 3rd and Front Street. It was no longer being used after Fire Station 5 was built on Roberts Road in 1975. In the late 1970's, the decision was made to have the building on 3rd and Front Street demolished and the existing stations have never been renumbered.
To receive our radio frequency, program your scanner to 154.445.
Our firefighter shifts are 24 hours long. Line personnel work an average of 56 hours per week and are on a rotating 9-day cycle (also known as a tour) of 24 hours on duty, with days off in between.
Firefighters have many other duties in addition to responding to emergencies. A lot of their time is spent training for structure fire attack, wildland fire attack, motor vehicle collision extrication, rope rescue, interior search and rescue, emergency medical incidents and a variety of other types of calls they respond to. They also perform commercial inspections, station and apparatus maintenance, station tours, and public education.
The best way to request a copy of a fire report is to use the City's online request form by clicking here. Alternatively, you can call Medford Fire-Rescue Headquarters at 541-774-2300. There can sometimes be a fee for this service, depending on a variety of factors, including the length of the report.
For any emergency, always dial 911.
Emergency Communications of Southern Oregon (ECSO) is the dispatch center that receives all emergency calls. If you need to reach ECSO's non-emergent dispatch line for any non-emergent issues, call 541-770-4784.
The fire department does not service fire extinguishers. You can contact a local fire extinguisher company, as they have the proper equipment to service them.
Please pull to the right and stop. This will allow fire apparatus or other emergency vehicles adequate and clear lanes to safely and quickly continue their response.
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The best way to get rid of gasoline is to use it in your lawn mower. The fire department cannot accept the gasoline as we do not have a method for disposal.
You can also contact Rogue Disposal & Recycling to inquire about their annual Household Hazardous Waste event which takes place at their transfer station (they accept gasoline during the event). They can be reached at 541-779-4161.
Yes, Medford Fire-Rescue's Fire and Life Safety Division offers counseling through our Youth Firesetter Program. For more information, call us at 541-774-2300 or click here.
This process is called "venting". Dangerous, superheated gases and dark smoke accumulate in a burning building, making it near impossible for firefighters to see in such an environment. When a hole is made in the roof, and the building is “vented”, the smoke and gases escape because heat and smoke rise. It increases the chance of survival for any victims involved and it makes it easier for the firefighters in the building to see. It also reduces the possibilities of backdraft (explosion) and flashover. Another reason for venting the roof is to see how far the fire has progressed. One of the fastest avenues through which fires spread is the attic. Heat and smoke rise into the attic, where the fire can move quickly. Firefighters often try to get ahead of the fire on the roof and cut holes to access the attic, in an attempt to stop the fire from spreading. When venting by breaking a window (horizontal ventilation) of a room that is on fire, it actually helps contain the fire within that room.
Although these tactics cause some damage, repairs are much less expensive than repairing structural damage from the fire.
There are several reasons for this. Vehicle accidents often present hazards such as potential fire, ruptured fuel tanks, and the presence of hazardous materials. Fire department personnel are trained and equipped to assist in these situations. Also, firefighters have the tools and skills to extricate (free) any victims who are trapped. Another reason the fire department responds is because all of our firefighters are trained as Emergency Medical Technicians or Paramedics, enabling them to assist patients in need of medical attention.