Contact Us

Office hours:  
8:00 a.m. - 5:00 p.m. Monday - Friday

200 S. Ivy Street 
Lausmann Annex, second floor



Drop Box Locations:  Click here

Credit Card Payments:  Sign-up now for on-line credit card payments by clicking "Online Services" in the bar near the top of this page. Select "Utility Account Services" then follow the instructions. Features include:
  • One time only or recurring payments.
  • Sign-up for auto pay
  • Sign-up for eBilling
  • Verify your account balance
Credit card payment by phone is also available 24 hours a day, 7 days a week. 

Additional Department Information

Utility Billing Department Contacts

200 S. Ivy Street
Medford, OR 97501
Phone: (541) 774-2140
Fax: (541) 774-2552
Hours: 8:00 a.m. - 5:00 p.m.

© 2017 City Of Medford  •  Site By Project A


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