COVID-19: City Facilities Reopen for Limited In-person Services


Ways to Pay

Mail to:  Make checks payable to the City of Medford 
City of Medford Utilities
P.O. Box 2327
Portland, OR 97208-2327

In Person:
City of Medford Utilities
411 W. 8th Street
Medford, OR 97501
(541) 774-2140
8:00 a.m. - 5:00 p.m. Monday - Friday

Drop Box Locations: 
  • Medford Utility Payments (Lausmann Annex Collection Box) — 200 S. Ivy Street, parking lot entrance
  • Albertson’s — 1360 Plaza Blvd, Central Point
  • Albertson’s — 910 N. Phoenix Road, Medford
  • Albertson’s — 113 N. Ross Lane, Medford
  • Avista Utilities — 580 Business Park Drive, Medford
  • Blackbird Shopping Center — 1810 W. Main Street, Medford
  • Medford Senior Center — 510 E. Main Street, Medford
  • Rogue Valley Medical Center— 2825 Barnett Road, Medford
  • Food 4 Less – 2230 Biddle Road, Medford

Credit Card Payments:  Sign-up now for on-line credit card payments by clicking "Online Services" in the bar near the top of this page. Select "Utility Account Services" then follow the instructions. Features include:
  • One time only or recurring payments.
  • Sign-up for auto pay
  • Sign-up for eBilling
  • Verify your account balance
Credit card payment by phone is also available​ 24 hours a day, 7 days a week.

On-Line Payments:  CLICK HERE.

Automatic Bank Draft withdrawn directly from your checking account:  Click HERE for the bank authorization form. Please print out the form, complete the sections, sign the form, attach a voided check and mail the form and voided check to the address on the bottom of the authorization form.  
Additional Department Information

Utility Billing Department Contacts

411 W. 8th Street
411 W. 8th Street
Medford, OR 97501
Phone: (541) 774-2140
Fax: (541) 774-2552
Hours: 8:00 a.m. - 5:00 p.m.

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