Payment Programs

Annual Payment Discount:

You can receive a discount of 3.5% if 12 months of estimated utility fees are paid up front.

Payments MUST BE MADE IN PERSON at our office; pre-payments made through the mail, drop box or online will not receive the discount.

Vacancy Certifications:

The street and park utility fees are waived for non-residential customers who have an active utility account with a vacant tenant suite. Call us or click HERE for a vacancy certification form that must be completed before the utility fees can be removed. 
Additional Department Information

Utility Billing Department Contacts

411 W. 8th Street
411 W. 8th Street
Medford, OR 97501
Phone: (541) 774-2140
Fax: (541) 774-2552
Email:
Hours: 8:00 a.m. - 5:00 p.m.

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