Payment Programs

Annual Payment Discount:

You can receive a discount of 3.5% if 12 months of estimated utility fees are paid up front.

Payments MUST BE MADE IN PERSON at our office; pre-payments made through the mail, drop box or online will not receive the discount.

Vacancy Certifications:

The street and park utility fees are waived for non-residential customers who have an active utility account with a vacant tenant suite. Call us or click HERE for a vacancy certification form that must be completed before the utility fees can be removed. 
Additional Department Information

Utility Billing Department Contacts

411 W. 8th Street
Medford, OR 97501
Phone: (541) 774-2140
Fax: (541) 774-2552
Hours: 8:00 a.m. - 5:00 p.m.

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