Wildfires: Information and Community Resources

 

Interactive Voice Response IVR

Online Options: IVR - Web Portal

 


The Interactive Voice Response (IVR) system provides 24 hr access to:  Schedule and cancel inspections, obtain results and pay fees. 

The IVR system is a phone application that allows access to permit information such as inspection results and fees due.  This system can process credit card payments for permit and plan check fees , scheduling and cancellation of inspections, and obtaining inspection results all via the touch buttons on the phone. 

Access and/or print the IVR Brochure for inspection codes and instructions.

These activities can also be processed 24 hours a day via the City of Medford's  web application, Citizen Engagement. 

Please note that there is a 2.69% vendor credit card processing fee when using your credit card to pay through the online portal and 3% vendor credit card processing fee when using your credit card to pay through IVR.
 

Additional Department Information

Building Department Contacts

200 South Ivy Lausmann Annex
Medford, OR 97501
Phone: (541) 774-2350
Fax: (541) 618-1707
Email:

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