COVID-19: City Facilities Reopen for Limited In-person Services


About Your Utility Bill

Utility Bill Breakdown

  • All customers are billed on the 15th of each month with payment due 15 days later. There are many billing and payment options available to choose from. Please click HERE for more information.
  • How does Medford's utility bill rate compare to other cities? Click HERE to find out.
  • We have several dedicated staff members to assist you. Please click HERE for office hours and contact information.
  • Residential customers' utility fees are all flat-rate. The City utility bill will not change from month-to-month unless there is a rate change approved by City Council. 
  • Non-Residential customers' utility fees are also flat-rate with the exception of sewer. The sewer utility fee is determined by the amount of water usage. 
  • Access online services for payments and account information
Additional Department Information

Utility Billing Department Contacts

411 W. 8th Street
411 W. 8th Street
Medford, OR 97501
Phone: (541) 774-2140
Fax: (541) 774-2552
Hours: 8:00 a.m. - 5:00 p.m.

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