Welcome to the Medford Fire-Rescue Operations Division!

Justin Bates
           Deputy Chief Justin Bates

The Operations Division of Medford Fire-Rescue has the primary goal of meeting the mission of protecting our citizens by responding to calls for service within the community and beyond. Most of these calls for service are for true emergencies such as a structure fire, medical emergency, vehicle accident, hazardous material incident, and many other life threatening situations. We also respond to many other less serious situations where we can help make a difference. Our people take great pride in making a positive difference in our community and helping our citizens during their time of need.

We accomplish this by deploying highly skilled and passionate Firefighters and Paramedics at 5 strategically located fire stations throughout the City every minute of every day. Understanding that time is often the difference between life and death, our goal is to reach any of our customers within 6 minutes in our urban area and within 10 minutes in our rural area, 90% of the time. Time is calculated from the time you dial 911. We respond to our calls for service in a variety of vehicles, including traditional fire engines, a ladder truck, medically equipped wildland units, and a combination of other specialized equipment.

We take great pride in our people, our equipment, and our organization, and how we can use all three to serve our community. We would love to have the chance to be able to share that passion with you. Please feel free to engage any of our fire crews working in the community, or give us a call to schedule a ride-along or a fire station tour.

News & Info

Additional Department Information

Operations Contacts

Medford Fire-Rescue Administration Office
200 South Ivy Street, Room #180
Medford, OR 97501
Phone: 541-774-2300
Fax: 541-774-2514
Contact: Deputy Chief Justin Bates
Email: Subscribe
Hours: 8:00 AM - 5:00 PM

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