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200 S. Ivy Street
Medford, OR 97501
Phone: 541-774-2140
Fax: 541-774-2552
Contact: Utility Billing Staff
Email: 
Hours: 8:00 a.m. - 5:00 p.m.

 
 

 
City of Medford Oregon / Public Works / Utility Billing

Utility Billing

ON-LINE SERVICES ARE AVAILABLE FOR PAYMENTS
  • Click the on-line services button in the bar at the top of the page and select Utility Account Services then follow the prompts.

We're excited to serve our customers directly and hope the transition from one bill to two is easy. The City of Medford utility bill includes the following utility fees previously included on the water bill:
  • Parks
  • Public Safety
  • Storm Drain
  • Sanitary Sewer
  • Street Maintenance
  • Street - Home Business
  • Pedestrian Street Light Utility
All customers will be billed on the 15th of each month with payment due 15 days later. There are many billing and payment options available to choose from. Please click HERE for more information.

We have five dedicated staff members to assist you. Please click HERE for office hours and contact information.

Residential customers' utility fees are all flat-rate. The City utility bill will not change from month-to-month. The average bill for a single family customer will be $39.56.

Non-Residential customers' utility fees are also flat-rate with the exception of sewer. The sewer utility fee is determined by the amount of water usage. 

Utility Rates

Information about the rates for each utility fee can be found in Chapter 4 of the Medford Municipal Code. Please click HERE to view the code.

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