Access online services for payments and account information

The City of Medford utility bill includes the following utility fees:

  • Parks
  • Public Safety
  • Storm Drain
  • Sanitary Sewer
  • Street Maintenance
  • Street - Home Business
  • Pedestrian Street Light Utility

All customers will be billed on the 15th of each month with payment due 15 days later. There are many billing and payment options available to choose from. Please click HERE for more information.

We have several dedicated staff members to assist you. Please click HERE for office hours and contact information.

Residential customers' utility fees are all flat-rate. The City utility bill will not change from month-to-month, unless there is a rate change approved by City Council. The average monthly bill for a single family customer is $45.92.

Non-Residential customers' utility fees are also flat-rate with the exception of sewer. The sewer utility fee is determined by the amount of water usage. 

Utility Fee Refund

Utility fee refunds that are less than $5.00 must be requested.  Requests can be made by calling (541) 774-2030 or fill out and submit a refund request form.

Utility Rates

Utility fee rates have changed effective July 15, 2016.  Click HERE for more information.

Information about the rates for each utility fee can be found in Chapter 4 of the Medford Municipal Code. Please click HERE to view the code.

News & Info

Additional Department Information

Utility Billing Contacts

411 W. 8th Street
Medford, OR 97501
Phone: (541) 774-2140
Fax: (541) 774-2552
Email: Subscribe
Hours: 8:00 a.m. - 5:00 p.m.

© 2018 City Of Medford  •  Site By Project A


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