Jackson County Wildfires: Information and Community Resources


Local Coronavirus (COVID-19) Updates

COVID-19 Information
This page will be updated periodically as more information is available.

The health and the well-being of our community members, employees, businesses, and partners are our top priority. As part of our preparedness efforts, the City of Medford is adhering to guidance from health authorities with expertise.​

We encourage residents to utilize these health experts for accurate COVID-19 information:
While we do not provide health services like Jackson County Health and Human Services, we do provide critical services for our residents. We’re monitoring the situation closely and working with our local, regional and state partners to ensure we’re ready to respond, if necessary.

Formally Declaring a Local State of Emergency

Medford Mayor Gary Wheeler has formally declared a local state of emergency for the City of Medford as a precautionary measure to provide the City with increased flexibility in terms of resources, purchasing, and emergency response options for the coronavirus (COVID-19).

This is not a declaration of a public health emergency as that is not our role. The declaration enables the City and staff to be in the best position to serve the community where needed most. Other cities in the state have taken similar action. 

“We are working diligently to respond to this rapidly evolving situation,” said Mayor Gary Wheeler. “This declaration is not meant to cause panic, but instead, assure residents that the City is taking every precaution possible to prevent the spread of this virus in our community.”

The City Council will vote to ratify this declaration at the upcoming City Council meeting on Thursday, March 19.

Statewide Directives

Oregon Governor Kate Brown has announced the following to slow the spread of the coronavirus and protect the health of Oregonians as of Monday, March 16:
  • Statewide closure of Oregon K-12 schools from Monday, March 16 through April 28.
  • A statewide cancelation of all events and gatherings larger than 25 people -- exempting essential locations like workpalces, grocery stores, pharmacies, and retail stores. It's additionally recommended that Oregonians avoid gatherings of 10 people or more.
  • Restaurants, bars, and other establishments that offer food or beverages for sale are restricted to carry-out and delivery only with no on-site consumption permitted.
  • All other businesses are urged to assess their practices, implement strong social distancing measures, and close their doors temporarily if they cannot put the new guidance in place.
  • Social distancing measures are recommended, including: increased physical space between employees in offices and worksites, limited in-person meetings, limited travel, and staggered work schedules were possible.

Municipal Court

  • All municipal court proceedings, with the exception of arraignments, are postponed until at least April 21.
  • Community members are encouraged to call Municipal Court to reschedule currently-scheduled proceedings.
  • Individuals wishing to resolve tickets or cases are asked to contact the court by phone in lieu of visiting the court in person.
  • Pay citations filed with the Medford Municipal Court here

Utility Billing

  • All Utility Billing services are available online or by phone.
    • Go online or call 541-774-2140 to pay your bill or set up a service.
  • Make payments using these dropbox locations or mail your payment to:
    • City of Medford Utilities - P.O. box 2327, Portland, OR 97208
  • Utility customers will not be charged late fees for past due balances through March 31.

City Public Meetings and Events

  • City calendars will be kept current on our website. If you want to know if a city event or public meeting is still happening, please check our website for the latest information.
  • Watch City Council and Commission meetings live here.
  • The following boards and commission meetings have been cancelled through March 31:
    • Arts Commission
    • Bicycle & Pedestrian Advisory Committee
    • Cemetery Commission
    • Charter Review Committee
    • Hospital Facilities Authority Board of Directors
    • Medford Urban Renewal Agency Advisory Committee
    • Multicultural Commission
    • Parking Commission
    • Parks & Recreation Commission
    • Police Advisory Committee
    • Sister City Committee
    • Traffic Coordinating Committee
    • Transportation Commission
    • Tree Committee
    • Unified Appeal Board

City Programs and Events Cancellations Through April 28

We are monitoring updates on local COVID-19 cases and adhering to Governor Brown's new rules to slow the spread of the virus in Oregon. Please note: Check sportsmedford.com for more details.
  • All City youth recreation classes - Cancelled
  • All senior and adult enrichment programs - Cancelled
  • All City sports programs - Cancelled
  • March Mayhem Youth Baseball Tournament - Cancelled
  • All public events at Medford fire stations, including station visits, ride-alongs, and presentations until further notice. - Cancelled
  • Mother-Son Super Hero Dance -- Cancelled, later date to be determined

City Facilities

  • City of Medford facilities are closed to the public in an effort to mitigate the spread of COVID-19 in our community.

    This extraordinary action is being taken to balance the City’s prioritization of the health and well-being of City employees and the community at large as we attempt to slow the spread of COVID-19 and lessen the impact to our health care system.
  • Essential City services that will continue uninterrupted include:
    • Police and Fire services
    • Emergency Operations Center (EOC)
    • Utility Services
    • Public Works Engineering and Operations
    • Waste Water Treatment
    • Parks and Facilities Maintenance
    • Development Services
    • Capital Projects
  •  City employees have been encouraged to work remotely, whenever possible. The closure will continue through, April 3, and will be reevaluated prior to that date. Click here for more details regarding city services.

Online Services

Building Department:
Police Department: 
Public Works Department: Visit our Online Services page on our website for additional services.


Other Ways to Stay Informed

What To Do Right Now

Every resident should take these basic steps to protect those most at risk:
  • Never visit a hospital or long-term-care facility if you have a fever or cough illness.
  • Cover your mouth and nose when you cough or sneeze.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Stay home if you feel ill.
  • Call your provider before seeking health care.



Additional Department Information

City Manager Department Contacts

411 West 8th St.
Medford, OR 97501
Phone: (541) 774-2000
Fax: (541) 618-1700
Hours: 8:00 a.m. - 5:00 p.m.

© 2020 City Of Medford  •  Site Handcrafted in Ashland, Oregon by Project A


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